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FAQs (Frequently Asked Questions)

What is direct deposit?

What payment options are available?

What credit cards are accepted?

What things can I do at this site?

How do I report a problem with my bill?



What is direct deposit?

Direct deposit is a process for having funds deposited directly into your bank checking or savings account automatically. This can be used to receive refunds without the need to have a check created and going to the bank to cash the check. Direct deposit allows you to get your refunds quicker.

To have refunds deposited directly into your bank account you must enroll through this web site and provide the banks routing number and either your savings or checking account number. All direct deposit transactions are secure and fast.

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What payment options are available?

Payments can be made on your account by using funds from your savings or checking accounts or by your debit or credit card. Master Card, Visa and Discover cards are accepted for online payments on your account. Payments can be made by the person having the account at the University, an authorized payer or by a guest payer. In order for the authorized payer or guest to make a payment, the University identification number must be known. The University identification number can be found on the University identification card issued by the University having the photo of student attending the University.

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What credit cards are accepted?

Visa, Mastercard, and Discover cards are currently accepted.

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What things can I do at this site?

At this site, you can view your account information, get a copy of your bill, and enroll for direct deposit. Also, you can make a payment, authorize someone to make payments for you, and receive funds electronically.

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How do I report a problem with my bill?

For any problems with your bill, please contact Student Accounts (302-857-6240).

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Delaware State University | 1200 N. DuPont Highway | Dover, DE 19901 | Daytime: 302.857.6060 | Evening: 302.857.6290